Children's Privacy (COPPA Disclosure)
This page explains how Ourday handles information about children under 13. It supplements our main Privacy Policy and is provided to comply with the Children's Online Privacy Protection Act (COPPA).
Ourday is designed to be used by families. When you create an Ourday account and add children to your family, you are giving us permission to collect and process information about those children as part of providing the Ourday service.
Who can use Ourday
Ourday is intended for families. The account holder (the adult who creates and manages the family's Ourday subscription) must be at least 18 years old.
Children under 13 cannot create or operate an Ourday account on their own. They can be added to a family by a parent or legal guardian, and they can receive briefings and interact with Ourday with parental permission.
What we collect about children
When a parent adds a child to their Ourday family, we collect:
- The child's first name and the role they play in the family (such as "child," "older child," or another role the parent assigns).
- The child's age or birthday, so we can apply the right privacy protections.
- The child's phone number or email address, if the parent chooses to include them so the child can receive briefings or interact with Ourday.
- Information the parent or family shares about the child, such as the child's events, appointments, school information, friends' names, activities, and any other information that helps Ourday serve the family.
- Messages sent by or about the child to Ourday, when the parent has enabled the child's participation.
What we do not collect about children
We do not knowingly collect:
- Geolocation information beyond the city or general area of the family.
- Persistent identifiers (such as advertising IDs or tracking cookies) tied to children.
- Photographs or images of children, except as they may appear incidentally in documents forwarded to Ourday by parents. We extract the structured information we need from those documents and discard the source images after a short audit window (described in our main Privacy Policy).
- Information from any source other than the family that voluntarily provides it.
How we use information about children
We use information about children only to provide the Ourday service to the family. This includes:
- Sending the child appropriate morning briefings if the parent has enabled this.
- Including the child's events and tasks in family briefings.
- Answering family questions about the child (such as "when is the next dentist visit").
We do not use information about children to:
- Market to them.
- Train AI models, including our own.
- Build behavioral profiles of children.
- Share with third parties beyond the service providers necessary to operate Ourday.
Who we share children's information with
We share information about children only with:
- The service providers necessary to operate Ourday (hosting, database, communications, AI processing). These providers operate under their published privacy and security commitments. We do not use third parties that sell or market to children, and we do not share children's information for advertising purposes.
- Law enforcement when required by valid legal process.
Parents' rights
Parents and legal guardians of children in Ourday have the right to:
- Review the information Ourday has about their children. Email us to request a complete record.
- Delete information about their children. You can remove a child from your Ourday family at any time, which deletes their information after a 30-day grace period. You can also delete specific information about a child without removing them entirely.
- Refuse further collection of information about their children. You can pause or cancel your subscription at any time.
- Receive a copy of all information we have about their children, in a portable format, at any time.
We will respond to all parental requests within a reasonable time, typically within 30 days.
Verifying parental consent
When you create an Ourday family account and add a child under 13, we treat your account creation and your active maintenance of a paid subscription as evidence of verifiable parental consent. We may, at our discretion, ask for additional verification if there is reason to believe an account is not being operated by a parent or legal guardian.
When a child under 13 turns 13 during their time in Ourday, we will notify the parent and confirm whether the child's information should continue to be collected under the same terms or whether the parent would like to make changes.
Contact us about children's privacy
For any question, concern, or request about how Ourday handles your child's information:
hello@ourday.today
Ourday Labs LLC
5900 Balcones Drive, Ste 100
Austin, TX 78731
You may also reach us by mail. We will respond to all inquiries within 30 days.